Twelve years prior to Smith Office Solutions, Jake worked in customer service and security services for companies such as Agilent Technologies, Fujitsu, and HP. He started with Smith Office Solutions as Vice President and Systems Coordinator, using his previous education in Computer Science.
In 2007, Jake passed Federal and California exams to become a CTEC registered licensed tax preparer. Jake is also the manager of SOS Document Services, adding to the repertoire of functions that he successfully performs. In 2010 Jake graduated from Diablo Valley College with an Associates of Arts in Psychology and is currently pursuing his Bachelor's Degree in Psychology at San Francisco State. He is the company's ambassador to the Richmond Chamber of Commerce and Point Richmond Business Association. During 2010/2011 Jake served as President of the Point Richmond Business Association.